A company's online reputation can have a substantial impact on its revenue, customer relationships, as well as their growth. Approximately 90% of consumers read online reviews before making a purchase decision, and they trust online reviews just as much as personal recommendations.
The damage caused by negative reviews and damaging articles can cost you thousands in lost revenue, so it is crucial to manage your reputation.
Scoompy Inc. protects your brand's image, suppresses negative content, and promotes positive messages through reputation management. We have an in-house SEO team that will ensure that your online presence accurately reflects your business.
Reputation challenges can affect even the best businesses. Negative reviews, damaging social media posts, or critical articles can appear prominently in search results when potential customers research your company as a result of dissatisfied customers, former employees, competitors, or simply misunderstandings.
Studies indicate a one-star decrease in average rating can result in a 5-9% decrease in revenue. However, businesses with a strong online reputation see higher conversion rates, can charge higher prices, and enjoy greater customer loyalty. Considering that 75% of consumers never go beyond the first page of search results, it is important to control what appears there.
We provide proactive brand-building strategies as well as reactive damage control strategies as part of our corporate SEO solutions for medium-sized businesses and enterprises.
Online reputation management services for your firm.
Preventative measures are always more effective than reactive measures. Our exclusive SEO services insulate your brand from isolated negative incidents by creating a strong positive presence:
Our industry-exclusive SEO partnership approach suppresses negative results by pushing them to later pages, where they are less likely to be found, when negative content already ranks prominently for your brand name:
For each review platform, a different approach is required. Our team manages your presence across the following platforms:
Although we cannot remove genuine negative reviews from third-party platforms, we can influence what appears online when people search for your brand.
Timing is important when it comes to reputation crises. Whether it's negative press, viral social media, or sudden review attacks, you'll need an immediate strategy to minimize the damage. With no long-term contracts, we are able to activate crisis response services rapidly without involving bureaucracy.
We provide crisis management services, including rapid response content creation and distribution, media outreach coordination, social media crisis management, and strategic messaging. Through suppression strategies, we create positive content and optimize it while responding to incoming questions. As an SEO company, we deliver fast results to our corporate clients so that we can respond to emerging threats before they cement their presence in search results and in the public perception.
We track metrics such as search result positioning for branded terms, review volume, and average ratings across platforms, sentiment analysis of brand mentions, and website traffic from branded searches as part of our reputation management approach. Our team keeps you informed regularly about the status of your online reputation.
We understand that reputation management requirements differ based on industry, company size, and the challenges faced by medium-sized businesses. We create customized strategies based on your goals and situation. We can help you develop a reputation management strategy that protects your brand and builds customer loyalty.
